I tried to claim for a delayed flight between Stockholm and London on my own at first. The process is not difficult, but when the airline decline your claim there is very little you can do unless you are ready to invest more time and effort that it is worth. After reading many reviews online, I decided to put my case on Claimair's hands. Submitting all documentation and starting the case was easy and quick. From there I just sat down and relaxed. They sent me regular updates, and I had to do nothing at all. The airline kept on rejecting the claim, but Claimair kept on fighting for my rights until they finally had to take the case to the court. Several months later, when I assumed the case was lost and I forgot about it, I got the good news. Claimair sent me the money in no time minus the agreed fee. Excellent service that I would definitely use again and recommend