I ma very happy to share my story with ClaimAir, my transiet flight delayed so that i missed the final flight so they just gave me a ticket on british airway but my baggage would be delayed . Although i received my baggage next day but i did not like this delay for more than 24 hours . It was my first time to check if there is any way for compensation on google . I found ClaimAir and read the stories . I said why not to try . I just was playing but it turned to be serious . I uploded photos and make an online signature . Dita accepted my compliant and she was following it and updating me till she makes sure that i have my refunds . Thank you Dita , THank you ClaimAir